Shipping & Delivery Policy
1. *Shipping Destinations*
We currently ship to:
- Saudi Arabia
- GCC countries
- Selected international destinations worldwide
(Additional regions may be added in the future.)
2. *Processing Time*
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
3. *Delivery Time Estimates*
| Region | Estimated Delivery |
|-----------------|----------------------|
| Saudi Arabia | 2–5 business days |
| GCC Countries | 4–8 business days |
| International | 7–14 business days |
Delivery times may vary due to customs, weather, or courier delays.
4. *Shipping Fees*
Shipping fees are calculated at checkout based on:
- Destination
- Package weight
- Shipping method
Occasional free shipping promotions may apply.
5. *Order Tracking*
Once shipped, you will receive:
- A tracking number
- Courier details via email or SMS
6. *Customs & Duties*
International orders may be subject to customs duties or taxes imposed by the destination country. These charges are the responsibility of the customer.
7. *Damaged or Lost Packages*
If your order arrives damaged or is lost in transit:
- Contact us within 48 hours of delivery
- Provide photos and order number
We will assist with replacement or compensation according to the case.
8. *Contact Information*
For any shipping or order inquiries:
+966 55 858 7537
Saudi Arabia